Account Manager / Milan
Spring is currently looking for an Account Manager to join their newly created team in Milan.
Ideally from a digital agency background, the Account Manager will have at least three years of experience in a similar role and be responsible for managing and growing client engagement activities across multiple key accounts.
Reporting to the Chief Business & Client Officer, the Account Manager will work closely with all internal departments (in Milano and in the other Spring offices) to formulate, brief, implement and deliver successful and leading edge projects for our clients.
Acting as the main point of contact for clients the candidate will be adept at building and maintaining strong relationships with clients by providing exemplar levels of customer service, and capable of managing and delivering often complex projects for your clients independently, within agreed budget and timescales.
The Account Manager will have a breadth of knowledge across all communication disciplines, with solid digital background and interest, including but not limited content design & creation, web design and build, eCommerce, mobile web and apps, SEO and Social media.
We need a confident and hardworking person who would relish playing a major role within a fast growing business. The candidate will be a proactive self-starter, with a can-do attitude and enthusiasm for fashion, luxury and beauty. He/she will be a strong team player who can effectively influence and motivate project teams in a positive manner and able to build respect and trust from colleagues and clients alike.
The candidate will be able to prioritise their own workload, be dependable, adaptable, articulate, calm under pressure, very organized and detail oriented.
ESSENTIAL SKILLS & EXPERIENCE
Able to build strong, enduring relationships with clients
Strong commercial awareness
Demonstrable ability to plan and implement commercial and strategic development of client accounts
Confident to lead client meetings at all levels
Excellent verbal and written communication skills
Previous experience within a creative or digital agency
Beauty and luxury experience a must
Accurate financial forecasting and project invoicing
Solid project management skills
Scoping and documentation of client requirements
Rounded knowledge of all digital disciplines
Applicants must be eligible to live and work in Italy.
Spring Studios will not enter any commercial undertaking with any recruitment businesses on the basis of speculatively marketed CVs or telephone calls. Spring Studios hereby indemnifies itself against any costs, charges, recruitment fees or other liabilities relating to any recruitment business.
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