Careers
Creative Resource Coordinator (London)
This role serves as the key point of contact for handling resource requests, ensuring the right people are assigned to the right projects at the right time. Collaboration is essential, as we strive to deliver all work on schedule and to the highest Spring standards. The Resource Coordinator plays a pivotal role in ensuring the seamless flow of projects through the business.
Success in this role requires strong teamwork, attention to detail, and a proactive, solution-oriented mindset. The ideal candidate is highly organised, able to juggle multiple tasks and remains calm under pressure.
Resource Management
Work closely with Creative Services Director, ECD, Head of Project Management, and Account and Project Manager to input of all resource bookings into our scheduling tool
Liaise daily with individual Creatives to understand workload & capacity and support prioritisation
Proactively update and communicate changes in work requested / allocation of briefs to creatives as needed
Support on resourcing across the business as needed, from Agency, to Post, to Ecom - including any / all of the following roles: Strategy, GCDs, CDs, ADs, Copywriters, Designers, Retouchers, Editors & CGI Artists.
Become an expert user of the platform that we use for resourcing, timesheets & reporting
Provide admin support as required to the CSD, ECD & ‘Heads of’ roles
Process:
Facilitate timesheet compliance – remind team to help ensure timesheets are completed accurately, weekly, across the business
Run weekly & monthly reports on timesheets & utilisation
Run the Creative Services inbox, answering any queries and escalating if needed
Work into existing processes and be willing to support the creation of & trial new processes (with CSD)
Freelance Management:
Resource admin for freelance hires, handling paperwork accordingly, ensuring processes are followed
Managing start & end dates appropriately with HR & IT
Manage invoicing process
Be the main point of contact for freelance booking & invoice queries
Become an expert user of the freelance booking tool
Support finding new freelancers and expanding freelance roster as needed
CAPABILITIES:
Problem solver with the ability to juggle a lot simultaneously
Communicate effective & proactively – flag / pre-empting issues in advance
Be proactive & reactive as necessary
Good judgment, highly organised and methodical
COMPETENCIES:
Culture:
·Be approachable and friendly towards all colleagues
Have a positive, ‘can do’ attitude and be willing to help out
Constructive, positive relationships within the team and with every department
Respectful of others skills, time and value
Always ready to go the extra mile
Be helpful and add value wherever possible
Self:
Willingness to take responsibility and ownership
Willing to learn
Strong attention to detail, very organised
Flexible and committed
Integrity and honesty
Ambitious & passionate
Commercial:
Manage time effectively and be able to prioritise
Adhere to the internal processes such as approvals
Complete timesheets at a minimum of once a week
All applications must have an online portfolio to review and a CV
Please apply by clicking here