Careers
Ecommerce Talent Coordinator (London)
This role serves as the key point of contact for handling & managing talent bookings, ensuring the right people are booked accurately for the right shoot at the right time. Collaboration is essential, as we deliver for clients to the highest Spring standards. The Talent Coordinator plays an essential role in ensuring the bookings follow a seamless process, so the SLT have the right visibility across projects. The role is integral in ensuring our freelance spend remains managed and within budget, as well as maintaining compliance around freelance contracts.
The position acts as an operational pivot across various departments, to ensure communication, collaboration and stronger processes overall.
Success in this role requires attention to detail, strong teamwork, and a proactive, solution-oriented mindset. The ideal candidate is highly organised and remains calm under pressure.
JOB RESPONSIBILITIES:
Talent Management
Work closely with Shoot Producers to capture & input of all bookings into our bookings tool
Proactively communicate with talent to formalize booking, gain contract information and notify of updates
Document talent contract & billing information
Talent onboarding & offboarding
Be the main point of contact for talent contract & invoice queries
Support finding new talent and expanding roster as needed
HR
Facilitate bookings & contractual compliance
Produce and manage all contractual paperwork for all freelance ecommerce teams
Manage IR35 compliance through CEST testing, providing SDS to freelancers
Ensure approvals in place for bookings are made, and HR are notified in advance Manage and ensure correct contract type for each booking
Managing start & end dates accurately
Ensure HR have up to date on all bookings at all times, and escalate any issues appropriately
Finance
Run weekly & monthly reports for forecasting & actuals spend
Ensure finance have up to date & accurate data for all talent spend
Manage invoicing process via our bookings tool
Process
Liaise with Head of Ecomm Production & dept heads on workload capacity and prioritization
Run the talent inbox, answering queries and escalating as needed
Work into existing processes and be willing to support the creation of & trial new tools/processes (with Creative Services Director)
Additional
Become an expert user of the platform that we use for bookings
Provide admin support as required.
Capabilities:
Highly organised, great attention to detail and methodical
Problem solver with the ability to juggle a lot simultaneously
Communicate effective & proactively – flag / pre-empting issues in advance
Be proactive & reactive as necessary
Competencies:
Culture:
Be approachable and friendly towards all colleagues
Have a positive, ‘can do’ attitude and be willing to help out
Constructive, positive relationships within the team and with every department
Respectful of others skills, time and value
Always ready to go the extra mile
Be helpful and add value wherever possible
Self:
Willingness to take responsibility and ownership
Willing to learn
Strong attention to detail, very organised
Flexible and committed
Integrity and honesty
Ambitious & passionate
Commercial:
Manage own effectively and be able to prioritise
Ability to recommend ways to make efficiencies
Adhere to the internal processes
All applications must have a CV
Please apply by clicking here